Reference

Privacy Policy for cagubet Indonesia Accounts

Our cagubet Privacy Policy explains what account, device and wallet data we use when you open an account, sign in and enter the lobby.

Account dataWallet recordsCookie choicesRequest path
cagubet Privacy Policy for cagubet Indonesia Accounts
CONTACT ROUTE

Privacy Help Along the QRIS Path

A clear contact path helps when you need to understand a privacy choice or a wallet record. Start from the account support chat and include the phone number linked to your account, without sending a password or full payment credential. If a QRIS or wallet status needs checking, we may ask for the receipt reference so we can locate the relevant record. Access to support and account functions remains where local law permits.

Team online

Account chat

Open the support chat from your signed-in account for a data question, correction request or explanation of the personal details linked with your phone verification.

Receipt check

For DANA, OVO, GoPay or QRIS records, share the transaction reference only. We use that identifier to trace the payment entry without asking for your wallet PIN.

Privacy request

Tell our support team whether you want access, correction or removal of a data field. We may confirm account ownership before changing any personal detail.

SECURITY PRACTICE

Account Security Beside Wallet Records

Our handling process is designed around the moments that create privacy questions: account opening, phone confirmation, wallet matching and sign-in from a new device.

Account creation

When you open an account, we collect the details needed to create your profile and confirm your phone number before account access. You should keep those details accurate.

Device signals

A mobile browser or desktop sign-in can produce device and session signals. We use them to recognise unusual access, protect your account and investigate a disputed login.

Cookie settings

Cookies help maintain a signed-in session and remember selected settings. You can manage cookies through your browser, though blocking them may affect account access.

Wallet separation

DANA, OVO, GoPay and QRIS references help us match a transaction status. We do not need your wallet PIN or banking password to answer a receipt question.

Retention period

We retain account, security and transaction records only for the period needed for service records, dispute handling, security checks or duties required by local law.

Change requests

Ask through account support when a name, phone detail or other profile field needs correction. We verify ownership first and explain if a record cannot yet be removed.

Privacy Policy Questions About cagubet

These answers address the searches we hear most often about the cagubet Privacy Policy. They explain the data used for account access, wallet matching and support requests, while the full policy wording remains the reference for your account.

It covers data collected during account creation, phone verification, sign-in, wallet matching, cookie use and support contact. It also explains retention, security checks and how you can request access or correction.

We use your phone number to create and identify your account, complete phone verification and help protect sign-in access. Keep it current so an ownership check can be completed when needed.

Yes. The Privacy Policy covers transaction references connected with DANA, OVO, GoPay and QRIS, plus bank transfer or virtual account references. We do not need your wallet PIN for a status check.

Send a request through the signed-in account support chat and state that you want access to your personal data. We may verify your phone-linked account before preparing the response.

You can request a correction through support by identifying the field that is wrong. We confirm account ownership first, then update eligible details or explain why a record must remain unchanged.

Retention depends on the type of record and the reason it is needed. Account, security and transaction entries may remain for dispute handling, fraud prevention or legal duties under local law.

You may ask support about removal of eligible personal data. We assess the request against account security, transaction records and legal duties, and explain when a record must be retained.